Platform
When designing and developing our software we make every effort to offer unique capabilities for all communication devices and to give our customers a consistent user experience.
User Centricity and Single Number Reach
The VoXX Cloud Voice user centric approach and single number reach allow business users to be contacted on the device of their choice via a single phone number.
Intelligent Media Routing
The intelligent Media routing engine allows administrators and users to automatically control inbound and outbound voice calls through an intuitive web interface.
Enterprise Presence Services
The rich presence services allow one user to immediately see the statuses of all other users (busy, in meeting, speaking on phone, ...) according to pre-defined preferences. Companies are also able to define their own group policies to manage visibility.
IP Centrex Functionality
VoXX Cloud Voice solution provides a full range of IP Centrex features, i.e. call park, intercom calls, call recording, diversion bypass, call intrusion, call pickup, charging accounts, night mode schedules, call queues and interactive voice response, music on hold and more.
Least Cost Routing
VoXX Cloud Voice provides a complete mobile and fixed least cost routing service which selects the most suitable call routing options across countries, networks and devices, based on the most accurate tariff plans.
Company Directory Search
All our clients for PC, Mac and Smartphones are provided with a user-friendly directory search feature which shows instant predictions as they type their search for names, skills, departments etc.
Call Center, Attendant & Hunt Groups
Our solution includes call center, attendant, IVR and hunt groups. Users can chosse their mix of fixed-line, mobile and softphones while doing thier everyday job.
Voicemail & Unified Inbox
Visual voicemail, fax and call recording services enable end-users to retrieve messages in the personal web portal interface of their softphones, web browsers or smartphones.
Instant Messaging
Company users can communicate with their PC, MAC and Mobile clients through instant messaging.
Conference Service
VoXX CloudVoice conference bridge services allow users to schedule and initiate multi-party conferences or easily join them via ‘click to join’ links in calendar invites, SMS reminders and more.
